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JOB DETAILS:
Comcast is now hiring a full-time Payment Center/Lobby Representative in Sterling Heights, Michigan
Duties:
* Payment Center/Lobby Representative will handle large volume of walk-in traffic, covering full range of customer services in a prompt and professional manner, obtaining all information for resolution and/or problems.
* Process customer payments, correct errors and discrepancies on customer billings as necessary.
* Prepare work orders for maintenance requests after determining if field visit is required and ensure appropriate follow-up procedures are met.
* Serve as a sales representative to sell complete packages of existing cable services.
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